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0493 225 413

Color & Booking Policies

Welcome to Salon Divine    We’d like to thank you for thinking of us to help you achieve your beauty needs and goals. At Salon Divine, we take pride in providing you with the best hair color/treatment in the Coastal Bend. Our stylists are well educated in formulating custom hair color for each guests hair type and we only use professional hair products that we find deliver the best results. We hope you enjoy your hair color/treatment experience with us.

Our Hair Color Policy

 All of our stylists are highly trained and strive to provide the highest quality of service possible. While we adhere to strict guidelines with regard to color, lighteners, and chemicals, we cannot foresee every possible outcome. If there are any issues or concerns after a color service is done, PLEASE call us. We will assess your color service to determine if any adjustments need to be made. If our stylists determine adjustments need to be made it will be at no extra cost. Any additional services added to a color adjustment will be at regular cost. All hair color services are non-refundable. We will do our best to ensure you leave our salon 100% satisfied with your hair color.

Our Booking & Cancellation Policy

 New guests are required to place a valid debit or credit card on file upon booking their initial hair color/treatment appointment. If a Guest No Shows, Cancels, or Reschedules within 24 hours of their appointment, we will charge the card on file for half of the services that were booked. If a guests is under 18 we will need parental consent to place a debit or credit card on file to reserve the appointment.

 

 Our scheduling is dedicated to our guests and their needs. We understand emergencies happen but we do ask to please contact us at your earliest notice if you are running late or need to reschedule/cancel your appointment. If a guest is over 15 minutes late, their appointment may have to be rescheduled. Tardiness, no-shows and last minute cancellations create a disturbance in the stylists’ schedule and prevent opportunities to accommodate other guests. We will try our best to work with you, but guests that frequently cancel, no-show, or reschedule within 24 hours will be charged for half of the services that were booked for that day.

 

Thank You for taking your time to read through our Color & Booking Policies, if you have any questions or concerns feel free to call us at 361-980-8800.

Contact us

DIAMOND CUT HAIR STUDIO

Shop 8, 39/51 Junction Rd
Chuwar QLD 4306, Australia

+61493225413

hello@diamondcut.com.au

BUSINESS HOURS

Monday           9 am – 5 pm
Tuesday           9 am – 9 pm
Wednesday     9 am – 5 pm
Thursday         9 am – 9 pm
Friday               9 am – 5 pm
Saturday          9 am – 3 pm
Sunday           10 am – 2 pm

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